There is a direct relationship between the emotional intelligence of an organisation’s staff and the organisation’s success……..however, for many leaders, emotions are still a tricky topic of conversation. How can you make sure that you are making the most of this compelling connection? Encouraging the emotional intelligence of your team to enable their success?
Just taking time to notice how you feel at different times of day, with different people and in different situations will exercise your emotional muscles. On a piece of paper or on your phone make a list of key emotions such as happy, sad, confused, excited, scared, proud. Now spend some time thinking of the last time you experienced one of those emotions, make a note of what you were doing or what was happening. Understanding what lifts your mood or triggers a negative emotion can make it easier to navigate your day.
Start to take interest in other people’s emotions. Start with an easy one, ask other people what makes them happy at work. You might be surprised by what they say! You can also ask them what annoys them or makes them sad, this can help to promote effective communication and sensitive timing! Try exchanging the go-to, “what do you think?” for “how does that make you feel.” Understanding someone else’s emotional reaction to a business decision or plan of action can help you to understand the kind of support people need. Have you ever thought, ‘I will train to do this and that’s what I’ll do.’? The most successful businesses draw on their employees’ strengths rather than designated job titles.